Please say thank-you to Louis and thank-you to you and Matt too, for the quality of the work and for the flexibility shown in carrying it out. We’d unhesitatingly recommend you to other people.
J Waring - Norwich
Dear Jason Peck,
I would like to thank you for the efficient and professional service in which you provided on one of our recent kitchen projects.
You provided my client with options and cost breakdowns on such aspects of the lighting scheme and various kitchen appliances, allowing them to make an informed decision before commencing, knowing exactly what they were to expect within their budget. Whilst on your survey, they were impressed with your knowledge and therefore asked you to complete various other jobs that were not part of our kitchen project.
I would like to acknowledge the hard work from your team, especially the young man Matt, whom always showed a keen work ethic, completed jobs on or before time and who cleared up after himself. A very polite individual to work alongside with.
I therefore look forward to working with you, and your team, in the future.
Many Thanks, - Matthew Howe
Your electricians have just left. They were excellent – nice people, and they left the place spotless! So thank you for squeezing me in to your tight schedule.
Thanks again, - Louise
What can I say . . . You are great . . . and so is your team.
But more than that, you go the extra mile, or ten miles if that is what is required. I will never use another Electrician and I recommend you to all my associates, friends and family.
Keep doing what you are doing.
Well done, - Alex
‘I would like to thank you for the efficient and professional service in which you providedon one of our recent projects.
You offered clear and detailed costings involved with the kitchen alterations and new range master installation, the client was so impressed with your initial approach that they’ve asked you to undertake separate electrical work around their house.
Whilst on site, you and your team were friendly, polite and always willing to work in sync with the other trades involved.
I look forward to working with you on various other projects in the future.’
Many thanks, - Matthew Howe
‘Thank-you and your team for getting my rental property’s electrical system tested quickly and efficiently. Knowing that another landlord I know had his rental property catch fire due to an electrical fault, with all the worry that caused him, I would rather keep mine checked. It is great as a landlord having someone who makes arrangements with the tenant directly after my initial phone call, as we were busy doing our work. The Tenant sent me a message after you had been to say how nice and helpful you had been. You and your team made the whole event hassle free and at a reasonable price. Thus I would be happy to use your services again and would have no hesitation in recommending you to other people.’
– Mr C Howe – Diss Norfolk
‘I’d like to take this opportunity to thank-you for the electrical inspection and testing carried out at our industrial units and the complete re-wire of our house by Excel Electrical.
For the testing work at the industrial units I received a detailed schedule and estimate prior to the works, & you suggested a Saturday to carry out the actual inspection in order to lessen the impact on our working week. On the day, you and your team worked quickly to complete the job with minimal disruption.
For the rewire of the house you provided us with a carefully thought out scheme which was both exactly what we wanted, and sympathetic to the original fabric of the house. The work was staged over a number of months, and mindful of our desire to be ‘in for Christmas’ you pulled out all the stops in the final stages, working at least 2 Sundays and 1 Saturday to get the job done.
I know of no other electrician who is so organised, accommodating, knowledgeable and professional in their work – it has been an absolute pleasure to do business with you from start to finish.
I will be delighted to recommend you to my family , friends and colleagues for all their electrical work. ‘
Many thanks again.– Leighton – GM Autotech Harleston
‘I’d like to thank-you for the excellent service you provided my friends with recently when they needed their oven & hob installed. What was described to you as a quick swapping of like for like that could be fitted in at the end of a day wasnt the case. The appliances were different sizes & the existing supply cable wasnt up to the task. Rather than leave them in the lurch without means to cook you rearranged your plans to a make sure you would carry out the additional work needed. They were extremely pleased & appreciative of your services & willingness to go the extra mile to help them out. They have told me they would definitely use your company again and pass your number on to others’
– Mr G Howe Norwich Nofolk
‘Just wanted to thank-you for the prompt action & arranging to carry out remedial works to make us legal at the Harleston Office. You worked around us out of office hours to cause the minimum disruption to our business and left the office as though no-one had been there, except for the works of course. Thanks as always for the prompt action and attention to detail.’
– Mr K Parson (Estate Agent) Diss Norfolk
‘When the delivery time of our new tempering machines was suddently changed from 3 weeks to 3 days, making the need for our additional 13 amp sockets a matter of urgency, you responded brillantly by installing them the morning after the machinery was delivered. Not only did you turn up early to avoid disrupting the shop & kitchen during opening hours, you completed the job quickly enabling us to get a full days production from the new machines on the first day at ThePod. The site was left clean & tidy and the cost was very reasonable. Although this was a small job you approached it with obvious professionalism and gave us your best advice and attention, for which we are very grateful. We would not hesitate to recommend you to anyone seeking the services of an electrician in future’
– M Harding (Director) Harleston
‘This is just to say a big thank-you to you & your staff for the excellent service that you provided for my office in Hales Yard Diss, for supplying & fitting six new electrical heaters. This is a very old building which hadhad a selection of old and useless heaters. I was very pleased with your work and the efficient was that the whole job was completed. I would recommend your service to anyone requiring electrical work undertaken or who needs advice or pricing on electrical installations of any kind’
– J Willis – Diss, Norfolk
A big thank you to your & your team for helping me out of a muddle. I called you up with my problem & within an hour you had organised someone to come round & fix it for me. Your staff were very professional & polite. I was very impressed with their tidiness & willingness to clear up after themselves as many electricians I’ve come across don’t do this at all. Thank you again for your promptness’
– Mr G Howe (Howes Painting & Decorating) – Norwich Norfolk
‘I would like to thank you for the efficient and professional service in which you provided on one of our recent projects. From the outset you detailed clear costings and experienced recommendations which were pronounced in the electrical and lighting aspects of the finished kitchen. The client often commented on how professional your company and its associated electrical team were, providing a conscientous, safe & clean environment for your workspace within the home. You finished well within the schedule whilst working in sync with other trades on site. I look forward to working with you on various projects in the future.’
– Mr M Howe (Howes Carpentry) Norwich Norfolk
‘Excel Electrical has been undertaken all our electrical testing and repair work for our church and Drop-In Centre in the city of Norwich for over ten years. Their response to a call for a fault is undoubtedly excellent. All their work is over the highest quality and professionalism. Their staff are friendly, accurate and safe in all respects and are a pleasure to have working in our premises. They offer sound professional advice and service. As a charity we have to have cost of service in mind and Excel are always competitive with quality work.
We have always received prompt and first class customer service from Excel Electrical and have no hesitation in recommending them for any commercial, church or domestic electrical work.’
– The Revd. F, Norfolk
‘Thank-you very much for an excellent job of work. I am extremely pleased.’
– Mrs G, Norfolk
‘Many thanks for your professional job’
– Mr B, Norfolk
‘I would like to take this opportunity to compliment you on your courteous approach and presentation of documents relating to this work.’
– Mr G, Norfolk
Excellent Service, Thank-you
– Mr & Mrs P – Norfolk
‘Extremely polite & easy to deal with. Always punctual and work neat and tidy. A very good job. Thank-you.’
– Mr W – Norfolk
‘Thank-you for your help and excellent service. It makes a pleasant change to deal with someone who does what they say they are going to do when they say they are going to do it.
– Mrs D – Norfolk
‘Excellent workmanship. All representatives were knowledgable & a pleasure to deal with.’
– Mrs V – Wymondham, Norfolk
‘Excellent recommendations provided in a clear and polite manner. Job carried out to a high standard. Thank- you very much.’
– Mr & Mrs H – Norwich, Norfolk
‘Lovely job. Would have no hesitation in recommending your company.’
– Mr & Mrs W – Norwich, Nofolk
‘Always had brilliant services from Excel Electrical Services Ltd. Would always recommend as staff are always polite and you know are going to get the job done properly’.
– Mrs B – Norfolk
‘First class service & really pleasant to deal with.’
– Mr C – Norwich
‘Friendly and efficient. Always considerate to my requirements. Very good job. Thanks.’
– Mr T – Norwich, Norfolk
‘Once again we are really pleased with the electrical work carried out especially as we have no hole in the ceiling!!’
– Mrs L – Norwich, Norfolk
Thank you for your ‘second to none’ customer care over the past months, your patience and kindness has been appreciated beyond measure. I thank your team Matt, Louis and Aaron for their cheerful teamwork, politeness and clean tidy work ethic.
Please accept this modest gift, I expect you all go out for a ‘bevvy’ from time to time, I hope this will contribute towards a beer.
All is warm and cosy here, no longer worrying about heating up and economical too, wonderful.
I wanted to say a huge thank you for carrying out the electrical report for the cottage in Oakley at very short notice. As you know, when the property was extended, no report was submitted to the local authority and in order to exchange contracts in the sale, a completion certificate was needed. This was an urgent request in order to save our sale and you responded by attending within less than 24 hours which was absolutely amazing considering it was the week before Christmas! You really did save the day, not only attending next day, but getting to us the certificate later in the day.
A big thank you to you, as always.
Yours sincerely, Kevin Parson
Kevin Parson, PARSON Estate Agents
Dear Jason and Team
Just a short, but appreciative letter to express my thanks for the electrical work that you have carried out at our home recently. You worked closely with our builders from planning to completion on the extension of our house in Bungay and advised us on the correct lights and fitting to include throughout. I was truly impressed with the speed, professionalism and service of your company and your team. I would have no hesitation in recommending Excel Electrical Services Ltd to my friends, family and colleagues and indeed will do so when the opportunity arises.
I recently passed Mike and Kate to you as they were new contacts I had made who had moved into the area and during a conversation Mike mentioned that they were about to complete a property purchase in the area. Mike mentioned that they were looking to get some work done on the property and it was easy to introduce you from that initial conversation.
Having seen Mike and Kate recently it was very gratifying to hear them both sing your praises and be so complimentary about the workmen you sent along. They were very quick to point out how impressed they were with not only the work done but the way it was completed. I understand that this has led to further opportunities for other members of the chapter. Kate thanked me for the introduction. As a result of the high standard of client satisfaction and feedback I shall have no hesitation in recommending you and your services in the future.
Yours sincerely, Andy Austin
Andy Austin , Director Dip PFS Cert CII (MP & ER) Rectory Green Financial Services Ltd
Just a quick email to say how pleased we are with the window displays. Aaron was fantastic and worked solidly all day! His attention to detail was impeccable and had to undo 2mm hex screws in order to get each one even and level! His work is incredibly neat and tidy and he’s always polite.
Thanks again Jason, will continue to recommend your company; a breathe of fresh air in the trade industry.
Jakki & Martin
A brief note to say how pleased I am with the work your employees have done for me in terms of sorting out my home wiring.
I was delighted with the speed and efficient way your employees sorted out my minor electrical maintenance issues. I now feel it will not be long before your services are required again to tidy up the remaining issues with my lighting and the associated intermittent faults.
I would have no hesitation in recommending you and your team based in the work you have completed for me.
Excellent customer service.
To Jason Peck of Excel Electrical
Both Jane & I would like to thank Jason and his professional crew for the ongoing work that he is doing with our extension and new kitchen.
Jason makes everything so easy, from planning what we required where, along with helpful suggestions, too turning up at times within the build exactly when required to make the build run smoothly.
I also recently contacted Jason to help me solve a problem with two electric sockets which wouldn’t fit back properly after plastering had been done, it wasn’t my problem nor his but he worked with me to getting the problem solved for the customer and allowing me to complete the painting work at no cost to the customer.
Jason has a rare commodity, the ability to handle large jobs but still have importance to small details and great customer service,
Excel isn’t just a name for his business, it’s how he operates
So I would only recommend Excel Electrical if anyone requires an electrician, if for a few lights or right up to complete houses & Industrial work.
Colin Howe - Howes Painting & Decorating
Jason from Excel Electrical Services Ltd was professional and helpful from booking the work until completion. Arrived at specified time, worked efficiently, gave advice and sent invoice promptly. Electrical work carried out for me in the past has always been outstanding both in quality of work and service. Nothing has ever appeared too much trouble and deadlines have always been met. I would recommend Excel Electrical Services to anyone.
From the 1st phone call to the work being completed everything went well the workforce were polite and helpful,we are having trouble sorting the guarantee out online and Joason has said he will help us with it.A 1st class service and we will be more than happy to recomend them.